Congratulations, you have successfully ordered your SIMs. 


The two things that you will need to do to get your SIMs working now are ensure your SIMs are active and select a Tariff.


Viewing and Activating Your SIMs

We are currently processing your order and as soon as it has been confirmed you will be able to see your new SIMs in your dashboard and if you click into 'My SIMs' you will see all of your SIMs there. They will all be inactive waiting for you to activate them for the first time. You can do this by clicking the manage SIMs button in the actions column or by performing a bulk activation. 


Select Your Tariff

Now you know where to find your SIMs you should select your tariff. Whether you are on the developer plan or on the enterprise plan you will need to select a tariff. This is where you can select which zones you want to have data connectivity in. 


Developer plan

If you are on the developer plan this is super easy as you will already have some credit on your account. So you can select a tariff and get going straight away! Just be aware that when your credit runs out your SIMs will stop working until you have topped up. To top up simply visit the dashboard and use the top-up button.


Enterprise plan

On the enterprise plan you must select a tariff before your SIMs will be able to use any data. This means that you must click 'Select a plan' in the dashboard. You will the be asked to select your first plan. You can select your data package size and also the zone you want to have data connectivity. You will see that there is a 'Pay today' and a 'Monthly tariff', this is because we operate a billing cycle from the first of the month. Therefore your first activation is pro-rated depending on how many days there are left in the month. 


REMEMBER: PAYMENTS WILL BE TAKEN AUTOMATICALLY USING THE BILLING YOU SET UP ON YOUR REGISTRATION. IF YOU WANT TO CHANGE YOUR PAYMENT DETAILS YOU MUST DO THIS BEFORE YOU SELECT YOUR PLAN OR TOP UP. VISIT THE MY SIMS PAGE AND VISIT 'MANAGE PROJECT' AND SCROLL DOWN AND CHANGE YOUR BILLING DETAILS.